Privacy Policy

1.1 Personal Information: When you create an account or make a booking, we collect your name, email address, phone number, delivery address, and payment information.

1.2 Measurement Data: For personalized fitting recommendations, you may optionally provide body measurements. This data is stored securely and never shared with third parties.

1.3 Usage Data: We automatically collect information about how you interact with our platform, including pages viewed, search queries, and rental history.

1.4 Device Information: We collect device type, browser type, IP address, and operating system to optimize your experience and ensure platform security.

2.1 Service Delivery: We use your information to process bookings, coordinate deliveries, manage returns, and provide customer support.

2.2 Personalization: Your browsing history and preferences help us recommend products that match your style and size requirements.

2.3 Communication: We send booking confirmations, delivery updates, and promotional offers (you can opt out of marketing emails at any time).

2.4 Platform Improvement: We analyze usage patterns to enhance our website, mobile app, and overall service quality.

3.1 Service Providers: We share necessary information with trusted partners including payment processors (Razorpay), delivery services, and cloud hosting providers (Firebase, Cloudinary).

3.2 Legal Requirements: We may disclose your information if required by law, court order, or government regulation.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

3.4 No Selling: We never sell your personal information to third parties for marketing purposes.

We implement industry-standard security measures to protect your information, including SSL encryption, secure servers, and regular security audits. Payment information is processed through PCI-DSS compliant payment gateways and never stored on our servers.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5.1 Access & Correction: You can access and update your personal information anytime through your account settings.

5.2 Data Deletion: You have the right to request deletion of your account and associated data. Contact us at privacy@veshika.com to initiate this process.

5.3 Marketing Opt-Out: You can unsubscribe from promotional emails by clicking the "unsubscribe" link in any marketing email or updating your preferences in account settings.

5.4 Data Portability: You can request a copy of your data in a machine-readable format.

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings, though disabling cookies may limit certain features.

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy periodically. We will notify you of significant changes via email or prominent notice on our platform. Continued use of our services after changes constitutes acceptance of the updated policy.